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Help Centre

Quick answers about finding products, comparing stores, saving products and stores, and using Budlytix.

What can we help with?

Finding products

Does Budlytix sell cannabis?
No. Budlytix helps you find products at licensed retailers. Purchases are made directly from the retailer.
Why does Budlytix need my location?
Your location helps us show licensed retailers and product information relevant to your area. You can use your location or enter a Canadian postal code.
How current are prices and availability?
Budlytix shows the most recent information available to us. Prices and availability can change quickly, so we recommend confirming with the retailer before visiting.
Why can’t I find a product near me?
Budlytix can only show a product as available where we have current public menu information. Many licensed stores are listed without a connected menu, so a product may not appear near you even if a store carries it. Try another name, brand or format, or set a different postal code or city to look in a wider area.

Stores & menus

Why doesn’t every store have a menu?
Budlytix lists licensed retailers even when a public menu isn’t currently available. You can still view and save those stores.
How do I compare stores?
When product information is available, Budlytix can help you compare stores using details such as price, distance and when the information was last updated.
Why is a store listed on Budlytix?
Budlytix includes licensed cannabis retailers to help shoppers discover stores nearby. Store owners can claim their listing for free.

Saved & My Budlytix

Do I need an account to use Budlytix?
No. You can search products, browse stores and compare them without an account. Sign in when you want to save products or stores and keep them together in My Budlytix.
How do I save products and stores?
Select Save on a product or Save store on a retailer page. Once you’re signed in, you’ll find them together under Saved.
What does “Not for me” mean?
Use Not for me to keep track of products you don’t want to choose again.
Who can see my product notes?
Your product notes are private. They’re there to help you remember what you thought about a product.

For retailers

I’m a licensed retailer. How do I claim my store?
Visit For retailers, find your store and select Claim this store free. Submit your details and we’ll review them to verify that you’re authorized to represent the store.
Does it cost to claim my store?
No. Claiming your Budlytix store listing is free.
My store isn’t listed. What should I do?
Visit For retailers and search for your store. If you can’t find it, use Request a listing.

Still need help?

Can’t find what you’re looking for? See how Budlytix works or get in touch with us.